• Skip to main content

Susan Keane Baker

Speaking of Exceptional Patient Care

  • Home
  • Shop
    • Telephone Rapport
    • Split Second Kindness – Making a Difference When Time is Limited

caring minute

How To Appreciate Your Patients

People stay where they are appreciated. People respond to appreciation, even in trying circumstances. Test this yourself. The next time your spouse or significant other complains about feeling stressed, listen patiently and then say “Chris, I want you to know how much I appreciate all you are doing for us.” By the way, this works […]

179 South Avenue, New Canaan, CT, 06840 p:203-966-4880 or email
Copyright © 2025, Susan Keane Baker